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Showing posts with the label support providers

What is Active support and how does it help prevent harm in the NDIS

  What is Active support and how does it help people with a disability,   so active support is where the person's abilities are at the core of the support so it’s a level of support where the person with a disability and not their care team is involved in their support and make the major decisions around what they do day to day.  We see that this is the flip side to something that I talked about called Passive support that can cause harm in a person with a disability and we see that harm in support is a topic that isn’t often talked about and often people with a disability are gaslighted into believing that what the provider is giving them is what they wanted. It might be what they need but given the nature of support work a support worker needs to know the person well to provide good support and when it’s app apart to provider active support vs passive support as both are needed but passive support carries the risk of deskilling a person leading to maladaptive coping b...

terms to know when complaining about a service provider in the NDIS

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This is something to consider very carefully before a complaint about as some people’s service providers will encourage “feedback,” but if they see it as a  complaint they, unfortunately, have the power to make your life very difficult and challenging and it can be very hard to prove it is due to complaining but if you have decided that it is the way to go there is a right way and a wrong way to go about it, and it is important to have these followed to be effective in your complaint. Unfortunately, the way to complain isn’t always straight forward but I hope to put a few tips down to be able to help you navigate the situation. So the first tip is to speak to the people involved and ask what they can do to resolve the complaint, most providers do need it in writing due to the fact if it’s against a particular team, or support workers we see that they can use it as evidence against the person and to have that evidence on record if they need to escalate it or to talk to the person,...

Diffrence between support and care. Part one

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so this post is going to look a bit different because it's a very broad topic to do and this is the difference between support and care there is a subtle but fundamental difference between support and care and we see that in support there are several different approaches to support the first being, passive support and this can work for some but not for others and it is suggested that passive support is a much better approach to support and passive support is where a support worker does things for a person and not with the person and this in some cases can be a good thing as the person might not have the capacity to be able to do things for themselves but they are able to watch and learn and this is passive support.    Active support is when a person does things with a support worker and the client is very ready to learn and engage with the support worker, and it is such a subtle but vital difference to know the difference and to know what a support worker can and can't do ...