Annie in wonderland

 In support work, knowing your clients is key to providing effective and respectful care. This begins with reading their care plans before meeting them, asking thoughtful questions, observing their responses, and understanding their living situations. Your role is to work with their environment, not against it—a principle that some support staff, unfortunately, overlook. Take, for instance, clients who live in a family home. It's important to build a professional relationship with the family while recognizing that supporting the client means, to some extent, supporting the family as well. At the same time, situational awareness is critical—you must know your boundaries. Helping clients with tasks, like chores, is part of fostering their independence. However, it's equally important not to overstep and be seen as the housekeeper. In cases where the family or client has the necessary funding, suggesting they hire a cleaner might be a more appropriate solution. Situational awarene

 This topic only scratches the surface of something that affects the disability community in a specific way. Infantilization can be seen as a form of discrimination, but some people may view it as uninformed caregiving. Either way, if you're a paid caregiver, it’s crucial to be aware of how infantilization can cause frustration, particularly when working with medium to low support needs clients. Frustration often leads to what the industry calls “difficult and challenging behaviors.” But these behaviors aren’t random—they have causes, and one significant cause is frustration. Everything I’ve read about managing challenging behaviors in the disability sector emphasizes that it’s not about the caregiver. The way a caregiver reacts can make a situation better or worse. This is where situational awareness becomes critical. Understanding the root causes of frustration helps identify triggers—real triggers, not the casual "I was triggered at work today" kind, but genuine clini

Preparing for Emergencies: A Framework for Supporting People with Disabilities This is not going to be an exhaustive list, but in Australia, we need to be honest with ourselves as we head into extreme weather season. This includes, but isn’t limited to, storms, severe wind, bushfires, extreme heat, and—though I’m loathe to mention it—manmade incidents. This post is aimed at carers and supporters of people with disabilities. It’s not exhaustive, but it offers a framework to get you thinking about what needs to happen in an emergency. Key Considerations: Support Needs & Emergency Plans The first thing to consider is the person’s support needs. Do they have a care package? Does the agency or support worker (whether through a platform or an independent worker) have an emergency plan for the client? It's much better to be prepared than to scramble when a situation arises. Potential Challenges Depending on the emergency, a person with a disability might be cut off from regular suppor