Diffrence between support and care. Part one
so this post is going
to look a bit different because it's a very broad topic to do and this is the
difference between support and care there is a subtle but fundamental difference
between support and care and we see that in support there are several different
approaches to support the first being, passive support and this can work for
some but not for others and it is suggested that passive support is a much better
approach to support and passive support is where a support worker does things
for a person and not with the person and this in some cases can be a good thing
as the person might not have the capacity to be able to do things for
themselves but they are able to watch and learn and this is passive
support.
Active support is
when a person does things with a support worker and the client is very ready to
learn and engage with the support worker, and it is such a subtle but vital difference
to know the difference and to know what a support worker can and can't do and I
would suggest being very clear and getting it in writing what limitations your
support workers have.
There will be things
that are a duty of care issue and it to me is an issue of being sensible around
support and how to support this person as we see that support is more than two
people working together to achieve a goal around this person’s capacity
building and support as the support is built around the belief that a person
can build capacity when they are given the skills to do so.
Also when you ask a
person what a support worker is it would be like Matt Walsh asking people at a
pride parade what is a woman, it really depends on whom you ask, so in myself
being a person with a disability see that it can be challenging to be aware to
not slip into learnt helplessness, where I am getting a support worker to do it
for me but to work with a support worker around it or to meet them halfway.
We also see that
people that aren’t paid to support them are actively involved in their lives
and this keeps the person grounded in reality as well, as sometimes having constant
support isn't realistic in the real world and this keeps the person
grounded.
However in getting
back to the subject we see that a support organization would say that they a
people who are able to achieve your or your loved ones’ goals, and this can be
as simple as helping with homework or therapy exercises if it is a child or it
could be in a day centre environment and this is something that we see becomes
an issue if a support provider has a day centre as well as housing there will
be a have and have nots due to people receiving extra attention at the day centre
but this is the capacity that you would find many support workers.
Or in the case of “higher functioning,” clients and despite
the objections it is a technical term that is used in the NDIS, we see that their
would then be clients that aren’t interested in attending a day centre but have
a limited amount of time for “community engagement” and this is where you would
see a support worker and it often is hard to pick in hidden disabilities who is
the client and who is the support worker just on the way that they are dressed or
assumed age.
This is generally because the client can request to have the
support worker in casual clothes however there are some companies that do both disability
support and aged care and they are often given a uniform and which often
protects both the client and the support worker because if the person has complex
behaviours or is liable to have sensory meltdowns we see that people having recognizable
uniforms makes people reassured that this person can handle the situation, but
at the same time gives accountability to people who are less experienced in disability
and may indirectly harm a person with a disability saying rude things about
them so it can prompt people to speak up if they see bad behaviours from the
staff.
However, now we know what a support worker is we see that we
now need to know the difference between support and care what makes this so tricky
is that care can be given by a support worker but it is slightly more involved,
and there is more complex skills involved, such as knowing how to shower someone
to use a wheelchair or a hoist and this can be a massive issue as well, due to
the lack of training on how to use different hoists and mobility aids and this
is something that some agencies are working on having occupational therapist
train the support workers in how to use them as well.
Also, care can be given to a family member or a friend due
to a medical condition that isn’t covered by the NDIS and we see that this is
an issue that deserves its own post, but it is much more involved as well and
support is the formal name given to care when it is done by support workers and
this is where the training gets tricky as it is mostly activities as helping
with activities of every day living and then we need to know what are the
activities of every day living. For
someone who has a high level of functionality we see that it could be driving
them places to do chores, or on the end
it could be wiping behinds, and cleaning up “accidents,” let’s be real some disabilities
and chronic illness do present these issues.
So What I am trying to say is that care is much more
involved and helps with personal hygiene much more than normal support, and
support is generally less complex, and the person can complete hygiene tasks on
their own. When I say hygiene tasks I am
talking about washing hair, toileting, showering, dressing, and tying up shoes.
When I say activities of daily living this is cooking, cleaning,
laundry and engagement with the community, or depending on the skill level of
the client it could be picking them up from work or study, helping them run
their own business, or even in my situation keeping me organized with the back end
of the blog and YouTube.
It could also be prompted by keeping relationships on track
and this could be that the support worker has a relationship with the client’s
family we see that this is where informal and formal supports come into play in
that people are all on the same page and we see that they can work towards the
goals of the client as sometimes the family will pick up what a support worker
isn’t able to or unable to do for that client.
This is where the support organization or independent
support worker it is so important to have a good working relationship with the client’s
family and friends, and then we are all on the same page. But to finish up we see that care is more
complex and involved than support.
Well Said! however, support workers typically should know how to "care" and "support" to only do one or the other means that they are not doing the job of looking after their people properly. also with the professional boundaries that are in place it is sometimes difficult not to cross the line as when you work long term with a participant you become familiar with the family and friend"s as well. This can sometimes make it difficult to work properly with a person. It is up to the support worker to understand the complexities of the person they are working with and ensure they have the correct training to manage in a trustworthy way. Most of us are in the industry to look after people who need care and support but be aware of those workers who are inclined to only be there for the shift money and only do the minimum, speak up when this happens. Don't accept second grade care and support. Good article - you are on the right track!
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