The difference between a support coordinator and other admistration staff in the NDIS.



This is a really basic question that we see needs to be answered, and we see that it is something that we need to be aware of the people outside the NDIS don’t really understand the jargon that is within the NDIS and I am hoping that this year I can break it down a lot more but, a Support Coordinator is someone who helps you navigate the NDIS so it could be a person who attached to an agency or independent.

I find that going independent works for me much better than someone being with an agency and this is due to the fact that I have had bad support coordinators they were doing dual roles, so I found that this isn’t a great idea but for others, it might work really well.

So a support coordinator is someone who helps you navigate appointments, sets up service agreements and helps you to be able to work towards your goals and if you need a change of circumstances or are coming up to a plan review we see that this is where the really get to shine in that they specialize in building good reports from Allied health practitioners and working with them to build the reports to be able to achieve the best for there client.

However, I do see that people do need to be aware that some people might not like or have funding for a support coordinator and this is where people like LACs come into it a LAC is someone who is attached to the NDIS and helps in a similar way in helping people be linked into their local community and we see that this is where we need to be aware that they have very similar roles so you mostly need one or the other and this is something that people need to know about and be able to work with due to the fact that I have found that the LAC’s will try to push services that you might not need onto you and this can be quite harmful but we see that people need to be aware of this and work with this as well.

So in conclusion a good support coordinator helps you to get the very best out of your plan and to work with you to understand your needs to advocate for you and to seek out the services you need and to help you problem solve when needed or to navigate to change agencies.

 


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